FAQs

How can I get a discount coupon?

You can get a discount coupon by subscribing to our newsletter or following us on our social media platforms. We also offer special discounts during events and temporary promotions. Don’t forget to stay updated!

Do you offer free shipping?

Yes, we offer free shipping on orders that exceed a specific amount. For example, all orders over $99 automatically qualify for free shipping. This promotion is applied automatically at checkout.

How can I use a discount coupon on my purchase?

To use a discount coupon, enter the coupon code in the corresponding field on the checkout page. Make sure to check the coupon conditions as some may require a minimum purchase amount or be valid only for certain product categories.

What should I do if my discount code does not work?

If your discount code does not work, check that you have entered the code correctly and that the coupon is still valid. Also, make sure to meet the coupon conditions, such as the minimum purchase amount. If you continue having problems, please contact us for assistance.

Can I return an item?

Yes, we will accept returns of unworn clothing items with original tags and clear garment packaging with SKU label. We do not accept exchanges of any kind. Please do not hesitate to contact us if you have questions about the return policy of any specific product.

How can I track my order?

You can track your order in real time using the unique order ID. This unique ID will be sent to you once you’ve successfully placed an order.